In addition to pro bono work for IFLAPARL I offer fee-based professional services in the review and development of information and research services, especially in parliaments. Service strategy and service design, quality and customer service are the main areas of interest. My offer is primarily to parliamentary library & research services but challenges in any kind of library, information or research service interest me. You can see my professional background in the ‘About’ section.
If you wish to discuss consultancy services please get in touch via the Contact page.