“‘All you need is LOVE’ ’: parliamentary library & research services that support parliaments in winning challenges during times of crisis” – APLAP conference June 2021

I recently had the honour of being invited keynote speaker at the conference of the Association of Parliamentary Libraries of Asia and the Pacific. It was an invitation as Chair of IFLAPARL, and the conference was open to all interested worldwide – two very welcome gestures at a time when regional associations might benefit from closer links between themselves and with IFLAPARL at global level.

Although invited as Chair of IFLAPARL, the request was to give a personal view – sharing my “knowledge, experiences, and insights on library and research services that are responsive to the needs of parliaments and parliamentarians in winning challenges during times of crisis and the corollary human resource management and information access issues.

The presentation slides are attached here but recordings of the full conference will be available online, as will the same presentation file [links to be added when available].

‘International documentation and libraries – trends & speculations’ (2013)

Documents Association of New Jersey, Fall Conference

Global Information, Local Access

Friend Center, Princeton University, Princeton, NJ
Friday, November 1, 2013

Keynote Speaker

Iain Watt, Chief, Dag Hammarskjöld Library, United Nations

Presentation slides and video: http://www.danj.org/conf2013.html

The challenge of managing libraries of International Government Organisations (IGOs), reflections after twelve years managing the Library of the European Parliament and six months managing the Dag Hammarskjöld Library of the United Nations (the headquarters library, also considered a parliamentary library). The two libraries were quite different – in particular here, the library of the UN had responsibility for millions of official documents from decades past while the Library of the European Parliament had no responsibility for official documents. But there were also points in common – and with other libraries.

Some key points

  • IGO documents and information more in demand, both externally and internally, but libraries had reducing capacity to respond – partly loss of status & resources, partly the need to maintain old systems of work while developing new systems of work.
  • The model of a unique document publication flow which could be managed by the library was being superseded by multiple flows in different media from many sources
  • The status of the library as signifier of knowledge-based decision-making had diminished, and the reality of fast & frugal decision-making become accepted
  • Libraries need to adapt to real-life decision-making, abandon volume (giving as much information as possible, reaching as many people as possible, satisfying everyone, measuring the number of transactions) and instead focus on strong relations with key clients, supporting fast and frugal decision making by being, well, fast and frugal in delivery.
  • Many IGOs are relatively recent creations (c. 70 years or less) and could rely on first or second-hand human memory to manage their knowledge. (The ability of Dag Hammarskjöld Library staff to find information in a mountain of documents was extraordinary – but there were very few of them, very few new people joining them, and no-one else could do it. What happens if…). As scale, complexity and time have increased, the IGOs need a more systematic approach to managing their knowledge and documents. IT services are always ready to offer ‘solutions’ but they are not grounded in real knowledge of the content or of information users. If libraries and archives do not address the topic – and get support and get increased human resources to safeguard memory – then no-one will do it effectively.
  • For the future:
    • Abandon the struggle to manage all documents and instead provide consultancy on document management to the creating units and provide knowledge for the document management systems
    • Shift from role as guardians of all documents to providing selected external information in support of decision-making, and adding value to internal and external information.

What was innovative in parliamentary library & research services in 2008, and where are those innovations now?



A joint conference of the Association of Secretaries General of Parliaments (ASGP), IPU and IFLA (‘Informing democracy: building capacity to meet parliamentarians’ information and knowledge needs’) was held in 2008. On behalf of IFLAPARL, and following consultation with colleagues worldwide, I presented a summary of some innovative strategies in use at that time.

The presentation covered the innovation process and the key strategies on which innovation was focused:

  • Improving service quality and value
  • Reducing information overload and raising information quality
  • Improving access to information
  • Enabling
  • Information for politics

These themes appear generally relevant now (2019) as then. The next section of the presentation looked at ‘emerging trends’. How do they look now?

(more…)