A joint conference of the Association of Secretaries General of Parliaments (ASGP), IPU and IFLA (‘Informing democracy: building capacity to meet parliamentarians’ information and knowledge needs’) was held in 2008. On behalf of IFLAPARL, and following consultation with colleagues worldwide, I presented a summary of some innovative strategies in use at that time.
The presentation covered the innovation process and the key strategies on which innovation was focused:
- Improving service quality and value
- Reducing information overload and raising information quality
- Improving access to information
- Information for politics
These themes appear generally relevant now (2019) as then. The next section of the presentation looked at ‘emerging trends’. How do they look now?(more…)