Information@Work – managing successful information and research services

This site is about managing information, library and research services. It draws on a career working in and managing information services, from the local to the global level. This includes work with the City of Westminster, the London Borough of Camden, the UK national archives, the European Parliament and the United Nations. I have worked with many parliaments through IFLAPARL and with some as a trainer/consultant.

This website is intended to stimulate professional thinking and action, and to invite professional exchanges on the issues. Colleagues who have something to say on the topics of the blog are welcome to get in touch to suggest a guest contribution.

View from Calton Hill towards Arthur's Seat, taking in the Scottish Parliament amongst other buildings
Edinburgh, with Parliament

What’s on the site

The page on ‘Service development’ highlights posts on practical service management issues and tools. The page on ’Concepts and issues’ introduces some neglected and emerging issues in the profession – further posts in the ‘Concepts and issues’ category expand on those issues and reflect on other professional concerns in parliamentary library & research services.

If you are interested in my consultancy services please see the page on ‘Professional services‘. I work on IFLAPARL and on general professional issues pro-bono.

As Chair of IFLAPARL 2019-21 I was committed to the development of parliamentary library & research services. I would recommend IFLAPARL as the global body for the profession and the IFLAPARL site is the source for reference material such as guidelines and standards. IFLAPARL organises conferences and activities and full information on those can be found on the IFLAPARL site.